cancel
Showing results for 
Search instead for 
Did you mean: 

ENS 10.6.1 hotfix slow to install

I am running ENS 10.6.1 and use ePO 5.3.3 for management and updates.  I have found that it is taking a very long time for hotfixes to be deployed from ePO.  I just added the Feb HF to ePO and it has been updating for over an hour.  Anyone else seeing this issue?

 

Thanks

1 Reply
McAfee Employee jess_arman
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ENS 10.6.1 hotfix slow to install

@jasonbu We have not been hearing many reports of slow updates with the Feb update. Have you been able to review some of the logs on the endpoint (both MA and ENS Install logs) to see if there is indication of if something is causing the slowness?

If you'd like to dig in deeper, it may be best to open a Service Request with Support in order to do a detailed review of the logging and potentially collect trace data if this is reproducible across multiple systems in your environment. KB86691 discusses methods and tools for collecting data with ENS.

 

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community