I'm running on McAfee Endpoint Security 10.6.1 with Windows 1809.
My Threat Prevention Module is not started.
Here is the result with this cmd "C:\Program Files\Common Files\McAfee\SystemCore>mmsinfo.exe -enum"
I would like to know how can I repair this module ?
I have try with "C:\Program Files\McAfee\Endpoint Security\Threat Prevention\RepairCache\McAfee_Threat_Prevention_x64.msi" but it's look stuck.
I would prefer not to uninstall/reinstall everything, I already tryed this and sometimes, this does not change anythings.
Solved! Go to Solution.
I would suggest to raise ticket with Technical Support to fully understand why this issue is occurring in your environment. Once the point of failure has been identified, we will be able to provide an effective solution/mitigation.
The below information will aid in the investigation:
1) When did the issue start happening?
2) What changes were made prior? (i.e. Upgrades)
3) How many systems affected?
4) MER Log from the affected system
Thank you for your cooperation and patience.
I'm afraid you can't repair mfetp with that option. To repair an installation you would need to remove the entire ENS suite and reinstall it following a reboot.
That being said I would advise you to work with support on finding the cause of this issue.
i am facing a similar issue where threat prevention module is not starting. Reboot is also not helping. I am on ens 10.6. Can you tell me what is the update of your issue or if you have found anything