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Sohel
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Message 1 of 8

ENS 10.5.4 Installation failure with HIPS being installed

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I'm having issues on systems when I try to install ENS 10.5.4. These are clean install. However, machine does have McAfee HIPS (Host IPS) running. so far I have found if I uninstall HIPS - it works! of course, a reboot is required after uninstalling HIPS.

Not sure why McAfee HIPS is blocking ENS installtion? looking for some better solution.

Thanks!

Sohel

 

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Reliable Contributor denn
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Message 7 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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I have created client task with deployment for ENS Platfrom, ENS Threat prevention, ENS Firewall. I ran this task on machines and VSE removing automaticaly when ENS is deployng. After ENS I run another client task to remove HIPS.

I am not using any specyfic commands in cmd line in client task.

 

I have raised the case for Mcafee supprot and they said that there is no posibility to remove HIPS during ENS install and that I need to remove HIPS after ENS deployment.

Will try your command Smiley Happy

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Former Member
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Message 2 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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Have you tried the EUA tool from McAfee as it does help with HIPS.

Reliable Contributor denn
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Message 3 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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Something wrong with your enviroment. I have migrated 27k worstations with VSE/HIPS, just ran task from ePO to deploy ENS

Reliable Contributor wouterr
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Message 4 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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are you running HIPS Patch 11? as this version uses the same syscore as ENS10.5.4 you prevent allot of interoperability issue's by using products with the same syscore version.

Reliable Contributor denn
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Message 5 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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My latest patch for VSE/HIPS was 8, after patch 8 I start migration to ENS 10.5

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Reliable Contributor wouterr
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Message 6 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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Ok, so you do want to remove HIPS correct?
do you have override flag set in your ENS installation?

 

/override"program_name" Overrides and uninstalls conflicting products as specified.
Example: /override"hips" Uninstalls McAfee Host Intrusion Prevention automatically during installation.

Reliable Contributor denn
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Message 7 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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I have created client task with deployment for ENS Platfrom, ENS Threat prevention, ENS Firewall. I ran this task on machines and VSE removing automaticaly when ENS is deployng. After ENS I run another client task to remove HIPS.

I am not using any specyfic commands in cmd line in client task.

 

I have raised the case for Mcafee supprot and they said that there is no posibility to remove HIPS during ENS install and that I need to remove HIPS after ENS deployment.

Will try your command Smiley Happy

Sohel
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Message 8 of 8

Re: ENS 10.5.4 Installation failure with HIPS being installed

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Thanks for all the tips.

With latest ENS (10.6) I no longer have the issues.

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