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shridharsr
Level 9

ENS 10.5.2 incompatiable with Windows 10

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Hi Team,

We have received below error message while running the Windows update on Windows 10.

McAfee ENS 10.5.2

Windows 10.

Tries known issue # 1171976 as mentioned in KB82450 : but below registry was not there:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\mfeepmpk\Enum

Kindly let us know is there any incompatible with this version? if not what is the solution for this?

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1 Solution

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woody188
Level 10

Re: ENS 10.5.2 incompatiable with Windows 10

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Yes, you have to update to ENS 10.5.3 to be compatible with Windows 10 Fall Creator's Update.

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woody188
Level 10

Re: ENS 10.5.2 incompatiable with Windows 10

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Yes, you have to update to ENS 10.5.3 to be compatible with Windows 10 Fall Creator's Update.

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sov8
Level 7

Re: ENS 10.5.2 incompatiable with Windows 10

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Do you mean 10.5.0.3xx ???

There is seemingly so much discrepancy in McAfee's product versions. When you download ENS "10.5.3"

the Version listed is 10.5.03178 (currently). When things are going wrong with your installation it really makes you wonder if you have the right stuff.

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woody188
Level 10

Re: ENS 10.5.2 incompatiable with Windows 10

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Yes, that is the correct one. Platform 10.5.0.3178 will show as Platform 10.5.3.3178 once installed on the endpoint. I agree it can be confusing.

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sov8
Level 7

Re: ENS 10.5.2 incompatiable with Windows 10

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Thank you for that clarification. I've run all the updates and everything is working great on my test machines!

I am running Windows 10 (OS Build 15063.540) and I could not deploy the ENS package from ePO. Neither could I deploy HIPS 8. It "looked like" it was installing as it displayed the install progress in the Agent Monitor but it didn't actually install onto the machine. After allowing the latest Windows 10 updates to run to update to version 1709, ENS deploys without a hitch.

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