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davidgg
Level 7

EEPC and encryption... problems.

Installed the incription on many PC's but this new  HP ProBook 650 is p... me off ....

- Just opdated bios, drivers of all sorts...

Error in the MfeEpe.log

....

2015-03-12 19:03:29,338 ERROR   MfeEpePcEncryptionProviderPlugin     ..\..\..\Src\EpeGenInitHandler.cpp: EPE_gen_init_handler::handle: 187: [0xEE040001] Opening driver

2015-03-12 19:03:29,338 ERROR   MfeEpePcEncryptionProviderPlugin     Initialization failed.

....

2015-03-12 19:03:29,544 ERROR   MfeEpeOpalEncryptionProviderPlugin   ..\..\..\Src\EpeGenInitHandler.cpp: EPE_gen_init_handler::handle: 187: [0xEE00000B] EPEOPAL_system_pbfs interface (on non-Opal systems this is expected and is NOT an error condition)

2015-03-12 19:03:29,544 ERROR   MfeEpeOpalEncryptionProviderPlugin   Initialization failed.

....

EEPC client agent or wich ever of all those are installed perfectly.

Status of the client is Innactive (kinda normal with error's)

What to do anymore ... i'm curently lost in this universe of googling and trying everything...

Thanks for the colaboration guys !

Installed stuff on that pc

Product Coverage Reports 4.8.0.1500
VirusScan Enterprise 8.8.0.1247 7738.0000
Endpoint Encryption Agent 1.2.1.315
Endpoint Encryption for PC 6.2.1.315
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4 Replies
davidgg
Level 7

Re: EEPC and encryption... problems.

2015-03-20 20:15:35,808 ERROR   MfeEpePcEncryptionProviderPlugin     ..\..\..\Src\EpeGenInitHandler.cpp: EPE_gen_init_handler::handle: 187: [0xEE040001] Opening driver

2015-03-20 20:15:35,808 ERROR   MfeEpePcEncryptionProviderPlugin     Initialization failed.

FResh format of a windows 7 enterprise ... not with the HP CD but straight from the Microsoft win7 DVD.

still having same problem it seams

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davidgg
Level 7

Re: EEPC and encryption... problems.

Currently still looking at this problem without success....

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McAfee Employee

Re: EEPC and encryption... problems.

The system may be set to UEFI Native boot mode. Can you run bcdedit /enum and see if the Windows Boot Loader path is pointing to winload.exe or winload.efi? If it is pointing to efi, this system is in UEFI mode which is not supported with EEPC 6.x. EEPC will need to be removed from the system and EEPC 7.0 or MDE 7.1 will need to be installed or the UEFI set to Legacy BIOS and reimaged.

EEPC 6.2.1 is currently End of Life (KB78003)

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davidgg
Level 7

Re: EEPC and encryption... problems.

Just checked the HP bios and there's 3 boot mode... Legacy (curently selected), UEFI (with csm), UEFI (without CSM).

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