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Distribute May update via ePO

Hello, 

I have a question about the distribution of the May update.
I entered the May update for ENS into the master repository and released it for the test environment.
In the test environment 3 clients are active. Unfortunately, these clients do not getthe update.

What am I doing wrong?

Thanks

ChrisBR
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McAfee Employee
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Re: Distribute May update via ePO

Hard to give an answer without a remote session but here are some intial things, I would check on a remote:

1. Check that the systems are already running a 10.6.1 build of ENS

2. Check that the McAfee Agent General Policy is set to update ENS from the Test Branch

3. Check which ENS updates are in the Test Branch in the Master Repository, if any others are present for ENS other than the May Update, remove them

4. Check the compatibility of the system with the May Update (if point 1 is already ticked off then this is likely the case)

5. Ensure a product update task is assigned to the system and that task includes the ENS patches

 

If all of these points are ticked off then I would suggest contacting support for a remote session.

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