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sb
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Components mfetp + mcshield + mfevtps on 1 concrete server = approx. 1500MB in memory

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Hello, on 1 our concrete win server components (in task manager) mfetp + mcshield + mfevtps consume approx. 1500MB of memory. Common state on other servers is approx. 500MB. Please can you help me investigate this situation and decrease McAfee population in memory? Thank you. Mario Safarik - System Administrator IT Infrastructure Operations Scheidt & Bachmann
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rfranci
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Re: Components mfetp + mcshield + mfevtps on 1 concrete server = approx. 1500MB in memory

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Hi @sb ,

Thankyou for reaching us on community !

Below are some checks that you must be performing :

1. Do you have any OnDemand Scan running on the machine at the moment ?
2. What is the uptime of the machine ? if the up time is high rebooting the machine would be a good idea.
3. Was the machine restarted after installation of ENS or was the machine restarted in case if there was any recent upgrade of ENS ? 
4. Do you have another AV installed in the same machine ? -- ENS must be scanning all activities done by another AV 
5. Is there any known Realtime application running on the machine ? Then it must be excluded from scanning if the application is known and trusted by you.
6. Are you on the latest version of ENS ? If not i would recommend you to update to the latest version to check if it helps (a reboot is required post upgrade) .

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rfranci
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Message 2 of 3

Re: Components mfetp + mcshield + mfevtps on 1 concrete server = approx. 1500MB in memory

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Hi @sb ,

Thankyou for reaching us on community !

Below are some checks that you must be performing :

1. Do you have any OnDemand Scan running on the machine at the moment ?
2. What is the uptime of the machine ? if the up time is high rebooting the machine would be a good idea.
3. Was the machine restarted after installation of ENS or was the machine restarted in case if there was any recent upgrade of ENS ? 
4. Do you have another AV installed in the same machine ? -- ENS must be scanning all activities done by another AV 
5. Is there any known Realtime application running on the machine ? Then it must be excluded from scanning if the application is known and trusted by you.
6. Are you on the latest version of ENS ? If not i would recommend you to update to the latest version to check if it helps (a reboot is required post upgrade) .

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

View solution in original post

sb
Level 7
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Message 3 of 3

Re: Components mfetp + mcshield + mfevtps on 1 concrete server = approx. 1500MB in memory

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Hello,

root cause was point 1. OnDemand Scan was running on the machine at the moment (2 days by the way).

Thank you.

Mario

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