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Reliable Contributor
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Certain software program jar files are being flagged as Java/Agent Trojan - best way to exclude them

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We have an admin installing some modeling software in  a secure environment. He is being unable to install the software since McAfee Endpoint Threat Prevention is flagging them as a trojan.

What is the best way to prevent this so as to allow this software to install. Is is better to exclude the jar file by name or exclude the folder?

They are being flagged as Java/Agent!0762744CF22D . Both On-Access and On-Demand scanners are deleting these files.

C:\Windows\Installer\9588.msi\disk1.cab\eclipseocl.jar

C:\Program Files\Cameo Enterprise Architecture\plugins\com.nomagic.magicdraw.usagesdependencies\usagesdependencies.jar

C:\Program Files\Cameo Enterprise Architecture\plugins\com.nomagic.magicdraw.eclipseocl\eclipseocl.jar

 

 

 

 

 

 

 

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McAfee Employee
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Re: Certain software program jar files are being flagged as Java/Agent Trojan - best way to exclude

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Hi @twenden,

If the files detected are legitimate, the best option would be excluding the last folder where the file resides and not the root folder. If there are few files and no new files would be generated you can exclude the using file name as well.

You can also submit the files to Labs and open an SR with Tech Support so that they could be whitelisted by McAfee Labs.

You could check the below link for more info on Sample Submission:
https://kc.mcafee.com/corporate/index?page=content&id=KB68030

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!


Regards,
Hasib
McAfee

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1 Reply
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McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Certain software program jar files are being flagged as Java/Agent Trojan - best way to exclude

Jump to solution

Hi @twenden,

If the files detected are legitimate, the best option would be excluding the last folder where the file resides and not the root folder. If there are few files and no new files would be generated you can exclude the using file name as well.

You can also submit the files to Labs and open an SR with Tech Support so that they could be whitelisted by McAfee Labs.

You could check the below link for more info on Sample Submission:
https://kc.mcafee.com/corporate/index?page=content&id=KB68030

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!


Regards,
Hasib
McAfee

View solution in original post

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