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Arju
Level 7
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Message 1 of 2

Cannot push agent from EPO server

Hello All, 

   I am trying to install Mcaffe agent on some of the client systems.  It is not getting installed when I pushed from EPO  ( Actions -> Agent  -> Deployment)

I am facing this problem in multiple clients.  Please help:

 

Other troubleshooting done: 

1. Disabled firewall at the client machine

2.Pinging each other. Client can ping to server and server can ping to client

 


For one client created an "Agent Deployment URL " and opened the same from the client  machine. That time Agent is getting  installed and coming as managed in the EPO server. 

 

However due to  customer demand , needs to deploy agent from the server itself: 

 

 

Regards,

Arjun

 

  

1 Reply
Nitisha_Awas
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: Cannot push agent from EPO server

Hi @Arju ,

Thank you for reaching us on the community portal.

You can try refering below KB and check if the environmental requirements are met, also is the issue happening specific to few client system or is it on all the systems ?

Reference : https://kc.mcafee.com/corporate/index?page=content&id=KB56386

Please check the below community article where similar issue has been addressed:
https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/ePO-fails-to-deploy-agent/m-p/626135#M64741

Hope this helps.


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