cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

CWS Sync Error: Cloud Worload Security can't sync with vCenter

Hi there,

We connected McAfee CWS with our vCenter account by entering the root account and also the AD credentials, the connection seems to be succesful because we got the number, names plus few issues of the VMs of our ESXi server but the CWS can't Sync with the vCenter...

We can deploy ENS solutions without any problem from the CWS but the issues aren't updated (they stay in orange even if the issue was resolved).

The Server tasks log displays the following ERROR message: "Obfuscation error occured"

Please find Attached the screenshots to get a clear idea about this issue.

 

Best regards,

Hamza

1 Reply
Solidcore
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: CWS Sync Error: Cloud Worload Security can't sync with vCenter

Hi @Hamza_Ennaciri 

Thanks for posting your question in the community form. 
Looks like the issue is logged with Endpoint Security (ENS) team, 

The error that you see in the CWS , We request you to log a Support request to CWS team to investigate the issue further. 
Make sure the necessary extension are available and tested before you raise the SR with us. 

Kind Regards,

Ravindra SK

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community