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Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafe ENS

Hai,

Please advice how to fix - MaCefee updation issue

Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafee Endoint Security.

 

Repair and restore is not working

 

4 Replies
McAfee Employee sbenedix
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Message 2 of 5

Re: Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafe

If you have a dump available we can take a look and try to see from there whether the ENS update may have played a role. I'd suggest raising a support ticket with tech support so this analysis can take place. There are presently no known issues that involve BSODs with code 0x0000007f (checked kc.mcafee.com)

 

Thank you.

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Re: Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafe

same issue.

No other way than uninstall ENS and put it back without August Hotfix I believe.

 

Case officially open in McAfee, still waiting for a fix

https://kc.mcafee.com/corporate/index?page=content&id=KB90848&_ga=2.20120752.948595713.1535100576-11...

 

McAfee Employee sbenedix
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Re: Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafe

Based on the initial description we cannot at all infer that the issue that you have referenced (KB90848) is related. It just does not have enough context in its current state. Bear also in mind that the article describes BugCheck 3b, wholly different to 7F. Not meaning to nitpick :-).

McAfee Employee RobertM
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Re: Blue Scree error 0x0000007f in Windows 7 Lenovo T440p laptop after Enterprise updation in Macafe

There are couple KBs related to bugcheck 7f.

https://kc.mcafee.com/corporate/index?page=content&id=KB88815

https://kc.mcafee.com/corporate/index?page=content&id=KB88863

 

Please check current ENS version if it is related to above KBs.

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