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Reliable Contributor vnaidu
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Message 1 of 3

Amcore Content Version v0.5 and Engine N/A

Dear All,

I have a typical situation. I have about 14K Servers managed on an ePO where all the machines receive the AMCore Content version and engine versions regularly without any issues. However about 7-10 servers which are online and running with the same Agent version 5.0.6 would not display Amcore Content version and engine version instead is shows Amcore content version v0.5 and Amcore engine version as N/A. as per the below screenshot. Kindly advise how to proceed further.abca.jpg

Venu
2 Replies

Re: Amcore Content Version v0.5 and Engine N/A

Hi vnaidu,

 

AMCORE show 0.5 mean the DAT and Engine is not updated

I will try

1. update Engine and DATs manually and see if any error

2. Push update task again

 

Regards

Tony lo

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Reliable Contributor vnaidu
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Re: Amcore Content Version v0.5 and Engine N/A

@tonyssbear It is clear that the update is not happening, but I would like to know what could be blocking the update from not getting installed.

abcd.jpg

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