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Herkules
Level 9
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Adaptive Threat Protection whitelisting

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Dear Community,

I encounter a block event from ATP which prevents a trusted software in my company from running. When I click on the event Information--Actions--File the option to set file known trusted is not available, see attached.

Could you please advise. Thank you.

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Pravas
McAfee Employee
McAfee Employee
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Re: Adaptive Threat Protection whitelisting

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Hi @Herkules ,

ATP Rule ID 259 is Detect masqueraded files or process launches.

If you've TIE Server configured, you can change the reputation to Known Trusted.

Otherwise, please open a support ticket with the following details.

1) Submit the file in question as sample

https://kc.mcafee.com/corporate/index?page=content&id=KB68030

2) Copy "AdaptiveThreatProtection_Activity.log" from the system where the file was last detected.

C:\ProgramData\McAfee\Endpoint Security\Logs

3) Specify the use of the submitted file.

4) Is it developed in-house or is 3rd Party. (Name the vendor if 3rd Party)

Thanks

 

 

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1 Reply
Pravas
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Adaptive Threat Protection whitelisting

Jump to solution

Hi @Herkules ,

ATP Rule ID 259 is Detect masqueraded files or process launches.

If you've TIE Server configured, you can change the reputation to Known Trusted.

Otherwise, please open a support ticket with the following details.

1) Submit the file in question as sample

https://kc.mcafee.com/corporate/index?page=content&id=KB68030

2) Copy "AdaptiveThreatProtection_Activity.log" from the system where the file was last detected.

C:\ProgramData\McAfee\Endpoint Security\Logs

3) Specify the use of the submitted file.

4) Is it developed in-house or is 3rd Party. (Name the vendor if 3rd Party)

Thanks

 

 

View solution in original post

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