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lwells
Level 8
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Message 1 of 10

Adaptive Threat Protection dashboards No Data Found

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The dashboards in ePO for Adaptive Threat Protection all show no data found?
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lwells
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Message 8 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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submitted a work ticket. Thanks to all that provided help

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Former Member
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Message 2 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Hello,

Thanks for your post!

Could you please check whether the extension is checked or not?

If checked -in. In that case extension is running or not?

 

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lwells
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Message 3 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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The Endpoint Security Adaptive Threat Protection extension is installed and running

Former Member
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Message 4 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Hello,

Thanks for your response.

If possible please check the Orion.log or if possible please provide me the logs so we can check.

 

lwells
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Message 5 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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How do I send it to you?

lwells
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Message 6 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Orion log

AdithyanT
McAfee Employee
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Message 7 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Hi @lwells,

Also, Thank you for sharing the Orion logs. This would require expertise from ePO team to investigate if this is found to be an issue with the ePO itself.

I am sure @Former Member or anyone from ePO forum can help us through this if we isolate the issue to be from the ePO end. However, I am currently investigating this for you from Endpoint Perspective to see if this is only because of lack of events reported to ePO at all. Please let me know your observation and we can work together accordingly on this. This is to clarify the path of investigation we have taken here. I sincerely hope this is helpful.

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Thanks and regards,
Adithyan T
lwells
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Message 8 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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submitted a work ticket. Thanks to all that provided help

View solution in original post

AdithyanT
McAfee Employee
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Message 9 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Hi @lwells,

Thank you for updating the thread. Kudos to you for the same. Glad to be of assistance.

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Thanks and regards,
Adithyan T
AdithyanT
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Message 10 of 10

Re: Adaptive Threat Protection dashboards No Data Found

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Hi @lwells,

Thank you for reporting this issue. Can you please share a screenshot of what you see?

Please also help us with the version of ATP extension and ePO in use.

I am looking at 3 different Dashboards for ATP. No Data Found is expected if you do not have ATP component deployed on any endpoints at all or you have ATP deployed but there has been no ATP events reported by ATP installed endpoints so far to the ePO that falls under the criteria mentioned in the Dashboard.

In my example, I have ATP extension installed, but have 0 endpoints deployed with ATP and you can see the result in the attached image.

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Thanks and regards,
Adithyan T
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