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Adaptive Threat Protection 10.5.2 causes IE to freeze

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Hi,

I am wondering if some of you have experienced the following issue:

I have deployed ATP 10.5.2 and the DXL client 3.1.0.607  to systems with END TP + WC 10.5.2

On a small number of clients (approx. 15/2000), users report that when they start Internet Explorer it freezes. After disabling the McAfee plugin (for scriptscan) IE works fine again.

Before the deployment of ATP + DXL they did not have this problem.

The OS on which this is seen: W7 x64.

Is there a possible relation between the deployment of ATP + DXL and the freezing of IE?

 

Thanks in advance.

1 Solution

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Re: Adaptive Threat Protection 10.5.2 causes IE to freeze

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Immediately move to 10.6 . I did experience some issues with 10.5.3 as well.

Always look for updates on release notes for outstanding issues.

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2 Replies
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Re: Adaptive Threat Protection 10.5.2 causes IE to freeze

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Immediately move to 10.6 . I did experience some issues with 10.5.3 as well.

Always look for updates on release notes for outstanding issues.

View solution in original post

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Re: Adaptive Threat Protection 10.5.2 causes IE to freeze

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10.6 solves the issue. Thanks for your help.
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