Access protection blocks Manage Engine "Central Agent" although being excluded

[it1024]

Dear guys,

END Access Protection is blocking the installation of Manage Engine agent however the temp user which is used for this installation is excluded. The rule "Remotely creating or modifying Portable Executable, .INI, .PIF file type, and core system locations" of the Access Protection is blocking the installation. What else should we do other than excluding this path "C:\WINDOWS\TEMP\DesktopCentralAgent\"?

Thank you in advance.

McAfee Endpoint Security 

[yaz]

Hi it1024

Thanks for posting details in community. 

For any 3rd party blocking applications, we request to follow the below KB and identify the AP rule that is blocking. If disabling the rule is working, then you can add the exclusions accordingly against the rule. 

https://kc.mcafee.com/corporate/index?page=content&id=KB88482

If this is not working, then you can add general exclusions under Access Protection policy. As soon as you open your policy, you find exclusions section where you can add this path and see if that works.

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?

[yaz]

Was my reply helpful?

If this information was helpful in any way, or answered your question, will you please select "Accept as Solution" in my reply, or give kudos as appropriate, so together we can help other members?