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Saulo
Level 7
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Message 1 of 6

Access Denied - Folder $MfeDeepRem

We're facing an issue with this folder $MfeDeepRem . We are only trying to convert a Hyper-V VM from a place to another, We're using DISM tool from Windows to get the VHD image and put in the new VHD, at this moment there's an error, "access denied" to the folder $MfeDeepRem. Could someone help us with this issue??

 

Thanks!

5 Replies
vivs
Level 10
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Message 2 of 6

Re: Access Denied - Folder $MfeDeepRem

Hello 

What is the $MfeDeepRem folder, for example, the folder located under root C:\?
This folder is used by the Endpoint Security Adaptive Threat Protection Enhanced Remediation feature. The folder is created per drive. The folder size varies depending on the file size of the drive. This folder is protected by McAfee. It might need to be excluded by applications that try to access files or folders that are not their own, such as backup software. Attempts to access the folder are denied access.


https://kc.mcafee.com/corporate/index?page=content&id=KB86704

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Saulo
Level 7
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Message 3 of 6

Re: Access Denied - Folder $MfeDeepRem

Yep! It is under root C:\

yaz
McAfee Employee
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Message 4 of 6

Re: Access Denied - Folder $MfeDeepRem

HI @Saulo 

Thanks for reaching out to McAfee Community. 

Can you let us know what is the version of ENS you are using?

There are some known issues with this $MfeDeepRem that can be possible cause and fixed with ENS 10.7.0 Nov update. 

In this case, we recommend to test with the latest version and let us know outcome. 

If still issues, I suggest you raise an SR with us and we can assist you further.

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Saulo
Level 7
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Message 5 of 6

Re: Access Denied - Folder $MfeDeepRem

Hello! It's the latest version 10.7.

Sivakumar1
McAfee Employee
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Message 6 of 6

Re: Access Denied - Folder $MfeDeepRem

Hello @Saulo . Thank you for your post. Could you please help me with the build number of the version 10.7.0. I would also recommend to open up a SR with Technical Support regarding this. 

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