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seamus151
Level 7

user pc stopped pinging - cant access network printer share

I have a user who has Endpoint Protection Encryption on their machine managed by epo.  The PC had one shared printer and one folder shared with two other pc's on a workgroup network.  All pc's are in the same workgroup.  The encrypted pc can ping the non encrypted pc's, can access it's shares but the non-encrypted pc's cannot ping the encrypted pc nor access any of it's shares. 

The strange thing is, this just happened.  The non-encrypted pc's were accessing shares and printing on the encrypted pc and then suddenly it stopped working.  I originally thought maybe it was malware but the pc is clean. 

Any ideas?

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3 Replies
dwebb
Level 12

Re: user pc stopped pinging - cant access network printer share

This will not be related to Eepc.

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seamus151
Level 7

Re: user pc stopped pinging - cant access network printer share

ok....so youre saying that Eepc would not block any network shares?  These clients are managed by the EPO.  is it not possible that the EPO is blocking ping and network shares? 

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SafeBoot
Level 21

Re: user pc stopped pinging - cant access network printer share

EPO is a management thing - it's not on your clients.

Most likely you have installed VSE, or a firewall along with the EPO agent, so you need to configure that to allow incoming connections to the EPO managed machines - it's not going to be anything to do with the EEPC policy, it's going to be to do with any other McAfee products you've installed at the same time - again, most likely a firewall of some kind.

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