Showing results for 
Show  only  | Search instead for 
Did you mean: 

unable to type on McAfee login window

we are currently running Drive Encryption 7.2.1 and Number of users have reported that they are unable to TYPE anything on McAfee login window.

We have found a workaround to take laptop off power, force shutdown and start.

Please we need to find root cause of problem and a prominent solution.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community