we are currently running Drive Encryption 7.2.1 and Number of users have reported that they are unable to TYPE anything on McAfee login window.
We have found a workaround to take laptop off power, force shutdown and start.
Please we need to find root cause of problem and a prominent solution.
Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center