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johnrayiv
Level 7

retrieving encrypted files on backup external hard drive

I backed up my files onto a western digital external hardware from my business laptop.

The business laptop required me to create an encrypted partition for any files that I was going to copy to the hard drive.

Now that I don't have that laptop and want to install the personal files on my home laptop, the home laptop doesn't even recognize the encrypted partition.

Is there a way to load the files on my home laptop, given I have the encrypted partition password? Do i have to reload the software on my home laptop?

I believe the business laptop was using "endpoint encryption for files and folders", with a version 4.2.0.178. I also believe our business laptops were using ePO.

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2 Replies
nchakrap
Level 11

Re: retrieving encrypted files on backup external hard drive

You can launch the .exe application copied to the USB device, and authenticate to access the encrypted partition. You don't necessarily need the software.

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McAfee Employee

Re: retrieving encrypted files on backup external hard drive

You will need to launch MfeEERM.exe that should be on the root of the drive. If this file is not there, your corporate policy is likely set to not allow offsite access.

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