Hi all, i got a bluescreen during the encryption process on a dell latitude e6400. The product installation when correctly, and the encryption process was more than halfway through. I rebooted the pc and got a blue screen with error msg saying unable to mount volume.
Decided to boot the wintech and remove encryption. It did complete correctly. When rebooting in windows, i get an error msg saying : epepcgina.dll failed to load.
In safe mode it does boot correctly. After asking around, it may be that the HIPS module block the renaming of the gina during the uninstall module. Is this something that ring a bell to someone ?
I'm thniking about HIPS because, before testing the EEPC, we had to remove a previous encryption product that also modified the gina and we had to disable hips to not get this error. Now maybe it`s something else.... .
thanks for your time
To let everyone know, i had to move the pc in a group that had the ips turn off, did a wake up of the agent, and then opened the registry remotly from another computer.
There i change the gina registry key ( dont remeber by heart where it is, it`s called winlogon ) to msgina.dll and reboot.
the pc was left plug to the network and stuck a the error message.
When booted in safe mode WHITOUT network, it was ok, and safe mode with network was same error.
Strange that the ips of mcafee does not permit mcafee eepc to modifiy this reg entry....
EEPC 6.0.2 with hotfix 2, agent 4.5p1, Epo server 4.5 patch 1
hips 7 patch 4. The firewall module if off, but the IPS module is on. Is this version supposed to have it in there ?Message was edited by: msimard on 3/18/11 10:48:35 AM CDT