I am currently using ePO 4.6 to manage DE 7.1. Our installation teams build clients and they encrypt properly, showing up in the System Tree as they should. However, when these machines are deployed many times only the HD's are sent to a user and then the drives are put in a new machine. When the HD in question checks in with ePO the device is now in two places, the correct system tree location and Lost and Found. When a wake up agent is performed the machine record in Lost and Found is updated. I do not have system tree sorting enabled. I have read online that this will only happen when the GUID changes, but our GUIDs are not changing. What else can I look into or configure to remedy this issue.
have you checked that absolutely the guid is not changing between build and deployment? as this should only occur if both the mac and guid are altering.
I have validated that the GUID is not changing. The only thing that is changing is the MAC. I understand how System Tree Sorting works, is that something that would help in remedying this issue?
I understand that there's a new option in ePO 5.1.1 to modify the system matching criteria (which include MAC by default). This might help fix some of the issues discussed here.
If you have ePO 5.1.1, please take a look at "Server Settings" -> "Detected Systems Matching".
It has the below configuration