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dc1
Level 7

Windows Password Change with EEPC v6.0 over a SSL VPN

Hi,

I am using a SSL VPN to connect back to the office with EEPC v6.0 on a laptop. Has been working fine upto now but when I change the password the EEPC splash screen only allows me to enter the old password. I have connected back to the network and ran a collect and send props and still the password has not sync'd. Any thoughts on what might be happening?

Thanks


D

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7 Replies
peter_eepc
Level 15

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

Enable extensive EEPC agent logging and run few sync's. Then check log file for any errors.

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dc1
Level 7

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

If you mean add the configuration key and DWROD then this has been added. What should I be looking for?

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peter_eepc
Level 15

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

Look for log file.

C:\Program Files\McAfee\Endpoint Encryption Agent\MfeEpe.log
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dc1
Level 7

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

Sorry, I mean't what should I be looking for in the log?

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peter_eepc
Level 15

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

If only I knew  . Look for user name and activities/errors around it.

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dc1
Level 7

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

No errors in file.

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plingmen
Level 7

Re: Windows Password Change with EEPC v6.0 over a SSL VPN

Just curious if you've managed to resolve this issue or get more info?

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