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oagwillfish
Level 7

Will not load OS after encryption.

Installed EEPC V 5.2.8.0,on an HP G60 laptop encrypted the unit and now it will not load the OS after I pass the McAfee login screen. 

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3 Replies
Hayton
Level 17

Re: Will not load OS after encryption.

Moved from Consumer Help section to 'Business / Data Protection / Encryption: ePO Managed'  for attention.

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SafeBoot
Level 21

Re: Will not load OS after encryption.

please upgrade to the current version - it has many fixes for BIOS issues.

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foliveir
Level 11

Re: Will not load OS after encryption.

Hello,

Some of the Insyde BIOS try to read the OS Boot Record from the disk. Since the OS Boot Record is encrypted the boot process may fail. I suggest that you try the solution provided in 5.2.10, for more details please see KB72626.

HTH.

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