Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 9
Report Inappropriate Content
Message 1 of 3

Unsupported Opal drives


What would be the best approach for opal drives that are having issues with Encryption using McAfee EEPC? Some of our hard drives are not supported by McAfee and experiencing issue during activation. Temporary solution is to renamed the 2 opal dll files on Endpoint Encryption folder as advise by McAfee support.

The worst scenario is, if we are going to have automatic deployment for massive number of machines, those unsupported drives will be left behind and won't be encrypted. It will be hard to do the renaming of the files for all those machines. Requesting for PER and waiting for their response to be added on the next release will be no assurance as it will be tested by McAfee team first and would take time.

Any of you guys have come up to this situation before?

Thanks if advance...

2 Replies
Level 10
Report Inappropriate Content
Message 2 of 3

Re: Unsupported Opal drives

Have you tried 7.0.2 yet? It was supposed to have a fix for some computers not activating due to opal providers.

Level 9
Report Inappropriate Content
Message 3 of 3

Re: Unsupported Opal drives

Not yet. We will test this on the next upgrade of our EEPC version. Thanks!

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community