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Unknown user when try to login to Endpoint Encryption login

Hi,

After successfully encrypted machine and then reboot, when user try to login his account gives back an error of "Unknown User".

Upon checking on encryption users, username is already added. What I've noticed is the machine is moved to a different OU and then syncs back again.

Tried to update policies and wake up agents but still doesn't work. User can's still log on to the machine even my own account that is also added on Encryption user.

Any ideas?

Thanks

2 Replies

Re: Unknown user when try to login to Endpoint Encryption login

maybe duplicate GUIDs in EPO?

Re: Unknown user when try to login to Endpoint Encryption login

Hi

Can you pls remove usre from Encryption user then again add the same your  and check .