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twenden
Level 13

Trackpad not work in Drive encryption 7.1.3 Pre-Boot screen

We are encrypting some new Dell Latitude E5570 laptops. Have noticed that the built-in trackpad and mouse pointer do not function in the Pre-Boot screen. The only way to get around is by using the tab key.

We are using DE 7.1.3.590. Has anyone else experienced this and know a workaround?

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twenden
Level 13

Re: Trackpad not work in Drive encryption 7.1.3 Pre-Boot screen

It seems to be working know. It seems that it works after you perform a hard shutdown.

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