cancel
Showing results for 
Search instead for 
Did you mean: 

Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi All,

We are using EEPC 7.0.1 with ePO 4.6.6, we have decided to use "Reactive autoboot" , however as soon as we enable autoboot, Switch User option is grayed out.

and because of this user are not able to use "courion password reset tool" to reset this windows password.

7 Replies
McAfee Employee Timmah
McAfee Employee
Report Inappropriate Content
Message 2 of 8

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi,

Do you mean that Windows credential provider functionality isn't working as expected, due to enabling autoboot?

When autoboot is enabled, no specific user logs in at Preboot. Thus, things like SSO will not work (since no user has authenticated to reveal such data).

Is this roughly along the lines you're talking about?

Kind regards,

Tim

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi Timmah,

Thanks for quick reply..

Yes, Windows credential provider functionality is not working as expected.

Switch User option is grayed out as soon as we enable Autoboot or Reactive Autoboot in policy.

swtichuser.jpg

McAfee Employee Timmah
McAfee Employee
Report Inappropriate Content
Message 4 of 8

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi,

Just to clarify, are you seeing this only with Reactive Autoboot, or also with just normal Autoboot?

Many thanks,

Tim

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Switch is grayed with both options "autoboot" & "reactive Autoboot"

however

Courion Password reset tool is disapearig  (attached image)Courion Profile.jpg from lock screen only when REACTIVE AUTOBOOT is enabled.

Message was edited by: rbdudani on 1/28/14 7:31:22 AM CST
McAfee Employee Timmah
McAfee Employee
Report Inappropriate Content
Message 6 of 8

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi again,

Many thanks for the info. When you have just normal Autoboot enabled, do you have any SSO options enabled in the EEPC/MDE policy?

Kind regards,

Tim

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi Timmah,

Thanks for quick reply.

Yes, we have SSO enabled in normal Autoboot & in reactive autoboot. (PS: I tried disabling SSO and selecting few option in SSO , and by selecting some of the option under SSO but not worked)

Highlighted

Re: Switch User option disabled after enabling "Autoboot" for EEPC 7.0.1 machines

Hi Timmah,

do you have any updates.. for me

thanks

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community