we are facing strange problem with one of the Laptop Dell Latitude E6410 Bios VA09.
After Passing the Preboot Authintication system getting hanged and its not booting to Windows.
-we used EEtech cd for Emergency Boot same problem its hanged.
-We try to Remove the EE by using EETech CD and getting the below error(Screen Shot 0005)
-then we try to Decrypt by sectors and getting the below error (Screen Shot 0006)
Failure While Recovering From Power Fail.
we are usning Endpoint Encryption 6.0 Patch 2
and already a support ticjet is open but its taking long time to get answer.
can some one advice if any one came across this problem.