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hawkeyefan
Level 7

Pre-boot screen failing to show on some Dell E-6410

Found the following KB69290, but McAfee usually does a good job of identifying if issue is related to later versions of EEPC. Is this KB related to EEPC 5.x only or are 6.x and 7x identified as well?

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2 Replies
youngs
Level 9

Re: Pre-boot screen failing to show on some Dell E-6410

In our case we had to update to the latest BIOS version for that model.  Check out these KB articles as they could be of help. (KB71402, KB78409)

https://kc.mcafee.com/corporate/index?page=content&id=KB71402&actp=LIST

https://kc.mcafee.com/corporate/index?page=content&id=KB78409

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hawkeyefan
Level 7

Re: Pre-boot screen failing to show on some Dell E-6410

Thanks you. Yes, I was aware of both KB's you provided and neither appear to be related to our issue.

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