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Level 7

Padlock icon missing - File and removable media encryption


we have an epo server with dlp advanced installed.

We have set File and removable media encryption policies.

Encryption is working as expected, policies are applied correctly.

But on 3 workstations (Windows 7 SP1) the encrypted files and folders doesn't have the padlock icon,

also if they are encrypted.

I've found this article about a possible issue:

McAfee Corporate KB - Setting the Windows Explorer view to 'Arrange by' for anything other than fold...

But changing arrange by order doesn't solve the problem.

Any idea?


Claudio Basso

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