im getting this error message "[0xEE000004] System is not active, cannot enumerate disks" from the MfeEpe.log which is attached. its from a laptop with windows xp. i installed endpoint encryption on 6 laptops. 3 with windows 7 and 3 with windows xp.
the ones with windows 7 were installed succesfully and drives encrypted but the ones with windows xp are still inactive. can anyone assist. what could be the problem?
good news that you found it! The line in the log was
2011-4-15 9:21:39,409 WARNING MfeEpeCoreEncryptionPlugin ..\..\..\Src\EpeEsActivationHandler.cpp: EPEES_activation_handler::has_incompatible_products: 393: Incompatible product found: HP ProtectTools FVE SafeBoot
You can find it easily with the EPELogReader available on http://mcaf.ee/simon - I know the EPE log is tiresome to wade through.