Im having problems on a few machines here trying to encrypt them on EPO. Ive added there computers to a tag on EPO and it installs the agent onto the laptops. However, im getting the error ive attached and the laptop either has the agent installed and is "In-Active" or it hasnt installed properly.
Running - Endpoint Encryption 22.214.171.124, EEPC v. 6.0
What is the OS installed on problem machines?
Make sure that there are no other security products installed, that could interfere with Agent or EEPC installation.
If Agent doesn't install, check Mcafee logs. For EEPC, enable EE Plugin logging and inspect it.