I have a HP4530s, when starting the laptop I get the error. Is there any way i can resolve the issue without doing a factory reset and losing my files on my hard drive?
I am not sure, i did not install it on the computer, i believe it was a factory install.
i have sent the hard drive off for data recovery experts and they also are requiring details about the version and encryption passwords etc.
any ideas as to what i can do?
the Error is when i boot the PC, the hard drive doesnt boot into windows and goes to a black screen
I was able to boot into the bios and ran the following tests:Hard disk test - Passes
and the run in test which got to 65% only