First: Sorry for my bad english, i am from germany
i have an problem with Endpoint Encryption. We have two different typs of notebooks, Toshiba Satellite Pro P300 and Toshiba Portégé A600-122. Both types get the same policies, the P300 works fine, but the Portégé A600 means after loading the bios:
McAfee Endpoint Encryption Fatal Error:
I think the code means: "Error reading disk sector".
After getting the error first time on one noebook i installed windows new. But after installing EndpointEncryption and encryp the harddisk on this notebbok, i get the error message again. Two other Notebooks of the same typ have the same problem, thats the cause i think its no hardware-error, all our Portégé A600 have the problem....
Have anyone an idea what i can do now?
You may play with advanced EE policy settings (Encryption Providers tab) to see if some combination works on those machines. Are you using EE v6 Patch 1?
Good Mordning and thank you for your replay.
Yes, we are using EE v6 Patch 1.
The only encyrption provider i can choose is "pc-software", there are no other enryption provider. How can i get more encryption provider?
Yes, i can see this Options.
The options "User compatible MBR" und "Fix OS boot record sides" are marked, it looks like your screen.
I can make a new policy for the Portégé - Notebooks and play with this three options, what option have the best chance to solve the problem?