I am experiencing a few issues getting McAfee EndPoint Encryption to work on a new Latitude ST2 device (running Windows 8).
I have installed the latest agent (v184.108.40.2067) along with the latest endpoint encryption agent (v220.127.116.116) and endpoint encryption for PC (v18.104.22.1686).
I can communicate to the device from ePo no problem and the Colelct and Send Props etc all work fine. However, within ePo, it shows the system status as unknown.
Looking at the EndPoint Encryption Status on the device, it shows "An error has occurred" with "No Volume Information".
I've checked the MfeEpe.log file and this shows 2 errors:
Failed to reapply automatic booting policy on starting system: [0x040008] Driver error AND
Error starting: [0x000007] Invalid UEFI architecture
I've update the BIOS and chipset driver on the device but cannot get it to report it's status abck to ePo.
Just to add to this, in my MFeEpe.log file, I also have the following entry:
Disk configuration is unsupprted for Opal. Al disks must be Opal disks in order to activate with the Opal provider.
To be fair, I'm not sure how I can check the version? I've had a look when in the BIOS etc but can't find anything there. I'm using a Latitude 10 ST2E with the latest (A04) BIOS update.
this tool may help, but it's a question for Dell - usually there's some key combination or tool to enter the uEFI config.