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snoobie
Level 9

MDE Supported Hardware

Hi Have installed MDE onto a Dell Latitude E6520 and the Encryption status in ePO is "Inactive".

In the "Drive Encryption Status" window it says unsupported.

Has anyone else had this issue with Dell machines before?

Thanks

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1 Reply
McAfee Employee

Re: MDE Supported Hardware

Generally this is caused by information in the partition gap or an old version of Safeboot is installed. More information can be found in KB81633. The MfeEpe.log may shed some more light on the issue.

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