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Former Member
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Laptop, fails to boot OS

Hello,

I have a laptop with EE installed.  I get the pre-boot screen and enter token/pin, then a quick message that the OS is starting.  Then the screen goes quickly black and OS fails to load.

No errors, just blank/black screen.

Any ideas on the steps to possibly recover, would be more than greatly appreciated.

Thanks,

J

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Former Member
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Re: Laptop, fails to boot OS

I understand that it is not an easy answer to this question.

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Re: Laptop, fails to boot OS

Hello Newb_911

Please provide the below details:

1.Laptop Make/Model

2.EE version

3.BIOS version

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