I m using EEPC 6.1 with ePO 4.5 Patch 4 Hotfix 1 and facing Issue with EEPC. As EEPC not getting automatic Updated/Policies/Events everytime we need to restart Event Parser Service on ePO Server, else EEPC dosn't Update any Policies/ Events......
Is there anyone who has faced this Issue?... If yes & u have got the Solution for this please let me know.
Thanks in Advance.
Hi Hemant, actually you are using an Agent Handler, although you do not know it - there is one on your ePO server and this is automatically configured for you. The ePO system won't work without one.
Also, can you see any EPEEventHandler logs in the DB/Logs folder (sorry I put the wrong filename in my previous post). It is this one I need to see.
Thanks for the file, there are no errors reported in this file either
I examined the eventparser_error.log that you uploaded earler and this has some errors in it..
ProcessProductUpdate: COM Error posting to the database, hr=0x80040E07, Description=Error converting data type int to smallint
So I think this could be ePO related, rather than an EEPC issue. Are the policy enforcement happening for other point product, like the McAfee Agent ?
Please IGNORE my last post as that post was by Mistake. Actually i was say that Its not happening for other Products.
And let me know 1 thing How can we conclude that this Issue is with ePO OR EEPC as u have mentionded in ur Last post as this Issue may b related to ePO.