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Former Member
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Message 1 of 3

Incorrect Dashboard Report EE: Installed version

Hi All,

Few days ago ePO starts to detect installed version incorrectly and shows it in Dashboard Report EE: Installed version.

I see the same system with installed EEPC in the 1.0.2.2 and in the Not Installed.

2011-07-06_19-52_ePolicy Orchestrator.jpg

Please let me know if you also had the same error.

Thank you in advance.

Message was edited by: Konstantin_M on 7/6/11 11:53:18 AM CDT
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Former Member
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Re: Incorrect Dashboard Report EE: Installed version

Update:

I have found out strange list of Installed products in the System Details:

2011-07-08_14-53_https-hluakisap01-8443-core.jpg

For other system I see:

2011-07-08_14-54_https-hluakisap01-8443-core.jpg

So it seems the McAfee Agent is sending to server wrong information

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Re: Incorrect Dashboard Report EE: Installed version

The solution was:

  1. Manual removing McAfee Agent from client PC
  2. Restart PC
  3. Deploy Agent from ePO
  4. Restart PC
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