cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
kevinjt4
kevinjt4
Level 7
Report Inappropriate Content
Message 1 of 4
‎06-11-2012 09:55 AM

I heard there is utility to remove/delete user(s) from an Endpoint Encrypted laptop - if so what is it?

I have a laptop that is returning the error: EE0F0001 - Invalid token Password. II was told there is way via a command line tool to delete users from the laptop.  The users are no longer listed in the ePO server, yet can still login past EE on the laptop. Can anyone help?

Kevin

0 Kudos
3 Replies
SafeBoot
SafeBoot
Level 21
Report Inappropriate Content
Message 2 of 4
‎06-11-2012 09:56 AM

Re: I heard there is utility to remove/delete user(s) from an Endpoint Encrypted laptop - if so what is it?

No - there's no way of doing that AFAIK.

0 Kudos
kevinjt4
kevinjt4
Level 7
Report Inappropriate Content
Message 3 of 4
‎06-11-2012 10:03 AM

Re: I heard there is utility to remove/delete user(s) from an Endpoint Encrypted laptop - if so what is it?

Ok - then how do i go about getting a user back onto the laptop that was recently removed from the ePO server and the laptop?  Cause right now, the user is listed in the ePO listing for the laptop yet EE says EE050002 Unknown User.

0 Kudos
wmagb
wmagb
Level 7
Report Inappropriate Content
Message 4 of 4
‎06-21-2012 10:08 PM

Re: I heard there is utility to remove/delete user(s) from an Endpoint Encrypted laptop - if so what is it?

You should do an Administrator recovery in order to get the machine past preboot authentication, and then have the machine communicate with the EPO server (ASC). Give it about five minutes to communicate with the server, and then the user will be added to the laptop.

0 Kudos