Initially my laptop was fully encrypted.unfortunetly user formated the C drive and install OS by taking data backup in D Drive.
now the D drive is not accessable.its asking for format if you want to use.
Than i decrypted the D Drive using the NB886.xml file but not able to succeed it.same problem.
But what i have notice is, i have 2 keys in ePO server.
NB886.xml and old_0_NB886.xm l.
The old_0_nb886.xml was created on 12/3/2012.
I used the Latest key NB886.xml.
can i try old_0_NB886.xml to decrypt once again?
or what should i use please help me out on this.
Yes it is possible, given the support of the IT department who own and manage the product.
Without their support, it is not possible.