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gno722
Level 7

How to decrypt files transferred from corporate folder

Hi,

I am transferring personal files from my previous employer's network drive to a flash drive, and now all of the files say they are encrypted with mcafee endpoint encryption and cannot be opened.  Do you know how I can recover these files?

Thanks!

See examples below

(all the files have a bullet in them after the file name)

error given for word doc

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5 Replies
exbrit
Level 21

Re: How to decrypt files transferred from corporate folder

Moved provisionally to Encryption: ePO Managed for faster support.

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Peter

Moderator

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nchakrap
Level 11

Re: How to decrypt files transferred from corporate folder

You need to have the client installed and the appropriate encryption key to decrypt these files..

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gno722
Level 7

Re: How to decrypt files transferred from corporate folder

How would I do that?  Would I need to be able to access the machine/network that I got them from?

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nchakrap
Level 11

Re: How to decrypt files transferred from corporate folder

You would need the software installed on your machine, and the encryption key that was used to encrypt those files. The encryption key would have been specified by the Administrator, and you may need your previous employer's help on this..

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gno722
Level 7

Re: How to decrypt files transferred from corporate folder

Thanks for the follow up.  I will try to reach out to my previous employer.

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