Can you provide a little more information regarding the specifics issue? Is this regarding a USB or encrypted files? Is the key a User personal key or a User local key? What is meant by the word recover? Is the data corrupted or do you just need to assign the User Personal Key to another individual to gain access to the encrypted files?
Issue is with Encrypted files.
Key – Personal key
We just want to reassign personal key to another user to gain access to encrypted files.
Also, is there any master key concept in FRP using which we can decrypt the files.
Thank you !
You can convert the User Personal Key to Regular Key via the FRP Keys page on ePO, and then assign it to a system or an user (just like any other Regular Key). Please refer to the Product Guide for more information.