Ok so maybe this is a dumb question but in EEM I had a list of users. It was easy to right click, reset token, sync, and the user would use 12345 at next login. Now its all very ldap integrated. How do I set the user id token back to 12345 in EPO ?
Been a while since i set mine up- so yours may differ.
If you have self-recovery enabled, they can self recover (from options) and create their new password.
Menu- Data Protection- Encryption Recovery.
They have to do recovery- administrator recovery and read out the long code- then you put that into the console and then select "user recovery- reset token" give them the next code, and this should get them to reset their passsword and ask them to reset their self recovery questions.