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HP Validity Sensor Fingerprint Enrollment not popping up

Using an HP laptop with the Validity reader and EE 7.0.3. I have a UBP assigned to the test unit and my user's password does get reset to the default per the documentation.

After successful login at the PBA (default password), I am logging in to windows with the same user that was used at the EE PBA prompt. In the docs there is an ambiguous "log on to Windows to open the Fingerprint Reader Registration." Which makes me think the EE agent would detect the UBP and pop a fingerprint registration box of some sort. Unfortunately there aren't any screenshots, or further info (other than scan your fingers) in the docs.

Windows is version 7, x64

Domain joined

Validity Software works for local/domain login

Fingerprint Reader Token Module does list in PBA modules button. There are no fingerprint references once in windows, under the McAfee Endpoint Encryption System status, Modules list.

Validity hardware ID: USB\VID_138A&PID_003F&REV_0104

I couldn't find any info on supported sensor versions, so just feeling in the dark here that someone else might have info.

Anyone else have a tip on getting prints registered?

TIA!

3 Replies
Reliable Contributor
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Message 2 of 4

Re: HP Validity Sensor Fingerprint Enrollment not popping up

You should register you fingerprints in HP fingerprint management software, first to make them available in fingerprint sensor memory. No EE software will do this.

Re: HP Validity Sensor Fingerprint Enrollment not popping up

You are saying that EE has hooks into the HP Protect tools? I guess I was under the impression that it specifically wasn't compatible with Protect Tools.

Reliable Contributor
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Re: HP Validity Sensor Fingerprint Enrollment not popping up

No, not that way. EE fingerprint authorization require fingerprints to be already enrolled. This have to be done by HP/fingerprint sensor management software. EE doesn't have ability to enroll user's fingerprints.

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