I am not a technical EE product expert, but I do handle all the Endpoint Encryption articles and follow the postings on the forums. I do know that it is important to observe the output from the SMBIOS tool (OnTimeSMBIOS_MemV2.zip) attached to KB72826.
A BIOS update may resolve this as it has for some HP models. if it does not, then the output from the tool will be required by technical support to have that case escalated to engineering to allow it to be included in a future release. The tool will show if the unaligned memory is the root cause of your problem.
The table containing all the models is constantly being updated as new models are identified to have this issue.
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