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enrique.lara
Level 7

HP Pavillion DV6000 gets blank screen

Hello anyone knows why after install MEE on HP Pavillion DV6000 computers I get a blank screen?

Agent 4.5.0.1270
Product Coverage Reports 4.5.0.1270
VirusScan Enterprise 8.7.0.570.Wrk 6699.0000
AntiSpyware 8.7.0.129
Host Intrusion Prevention 8.0.0.1919
Endpoint Encryption for PC 6.1.1.275
Endpoint Encryption Agent 1.1.1.275

I have 3 computers with this issue, 3 are Win 7

OS Type:Windows 7,OS Platform:Workstation,OS Version:6.1,OS Service Pack VersionSmiley Frustratedervice Pack 1

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1 Reply
tonyw
Level 12

Re: HP Pavillion DV6000 gets blank screen

Where is the blank screen occuring? 

Before the preboot? 

After install before rebooting?

After entering credentials at the PBA before Windows splash screen?

If the issue only occurs with the one machine type, are you running the latest version of the BIOS?  (a quick google search shows F.43 as the latest for dv6000)

Do you have any compatibility options enabled under your EEPC policy?

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