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Level 7

Failed Laptop

Hi All,

Hope someone can shed some light on this for me please. I have a Dell laptop that has completly died. I suspect the Mainboard has had it. The drive was Encrypted with McAfee Endpoint Encryption 6.2.

How can I go about recovering the data from this drive please? I have tried putting it in a USB caddy and pluging it into my machine but Windows doesnt recognise the drive stating it needs formatting etc.

If someone could help me that would be fantastic!

Kind Regards


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Level 21

Re: Failed Laptop

you could

1. plug it into another machine and just boot up/authenticate etc

2. Get your IT team to decrypt it with a bootable EETech CD/USB stick

3. Get your IT team to copy the data off it with EETech

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